Defined broadly, e-government is the use of Information and Communications Technologies (ICTs) to:

-allow greater public access to information,

facilitate more accessible government services,

-promote more efficient and effective government; and

-make government more accountable to citizens, businesses and other stakeholders

What is e-Government?

e-Government is not about ‘e’ but about government !

e-Government is not about computers but about citizens !

e-Government is not about translating processes but about transforming processes !