The application of e-Health is viewed as addressing the digital divide between rural and urban populations, rich and poor, young and old, male and female people, the unequal distribution of health professionals. e-Health will improve access to health care especially specialist health care by rural communities. The health system strive to improve the quality of life of citizens. Citizens'health knowledge base (health education) is increased through the use of Radio, Television and Internet. By implementing the Electronic Health Record, this will afford citizens acces to their medical information thus promoting patient-centred health care.

e-Health is used to improve efficiency in the provision of health through the use of information systems for patient registration, diagnosis, data exchange between health professionals to avoid duplucation and unnecessary diagnosis procedures thus reducing costs. Patients are afforded an opportunity to participate in their health care thus ensuring quality care. The use of computerized health information system improve the management of patients, management of health institutions and provide up to date information for policy and decision making.

e-Health provides for distance consultation e.g. A health professional situated in a remote rural area can facilitate a clinical consultation with a specialist situated in advanced urban area or internationally. This will help bridge the distance between the two levels of care (remote rural and advance urban) avoiding unnecessary transfers to higher levels of care as well as avoiding patients to be isolated from their loved ones. e-Health provide for continuous medical education at a distance for health providers especially those that are stationed in rural areas. They recieve online education through the internet as well as the use of video conferencing.